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Refund Policy

This policy explains when and how you can request a refund for a subscription or a points pack. Last updated October 2026.

Contents

1. Subscriptions

You can request a refund for a subscription within 14 days of purchase, provided you have not consumed a significant portion of the content. Refunds are issued to the original payment method.

2. Points packs

Points packs are refundable only if the points have not yet been used to unlock a resource. Once points have been spent, the corresponding amount is non-refundable.

3. How to request a refund

To request a refund, contact us with your account email and the transaction reference. We aim to process eligible requests within a few business days.

4. Exceptions

Promotional purchases and packs marked as non-refundable at checkout are not eligible for a refund.

This document is provided as a template and should be reviewed by a legal professional before publication.